terentti continuum
Terentti Continuum is a post-project support system for hotels, resorts, and luxury residences across Mexico, the U.S., and the Caribbean. We manage product data, replacements, and brand coordination so your spaces remain consistent, compliant, and fully operational; supported by rapid-response sourcing and dedicated stock reserves for critical items.
why terentti continuum?
Preserve the Look. Maintain the Standard.
Continuum keeps your property in mint condition as fixtures, furnishings, and equipment experience wear, guest-related damage, or long-term use.
Whether you need a shower cartridge, an outdoor lounger, or a mattress, we deliver items that match the original spec; ensuring continuity in both function and aesthetics.
Whether you need a shower cartridge, an outdoor lounger, or a mattress, we deliver items that match the original spec; ensuring continuity in both function and aesthetics.
Built for Speed and Clarity
We give your team access to a centralized dashboard with every specified item documented and ready to manage, so there’s no need for spreadsheets or digging through e-mails.
For Terentti-supplied projects:
Dedicated reserve stock of critical items stored near your property ensures 1–2 day turnaround on urgent needs.
For other projects:
We start by analyzing your property and identifying items that, in our experience, should be kept in reserve. We then work with you to establish a dedicated stock near your property for critical needs. For everything else, we leverage direct brand relationships and U.S. and European distribution hubs to minimize lead times when unexpected needs arise.
Every property is assigned a dedicated account manager who knows your specifications and stays ready, so you never have to re-explain what was installed or what’s needed.
For Terentti-supplied projects:
Dedicated reserve stock of critical items stored near your property ensures 1–2 day turnaround on urgent needs.
For other projects:
We start by analyzing your property and identifying items that, in our experience, should be kept in reserve. We then work with you to establish a dedicated stock near your property for critical needs. For everything else, we leverage direct brand relationships and U.S. and European distribution hubs to minimize lead times when unexpected needs arise.
Every property is assigned a dedicated account manager who knows your specifications and stays ready, so you never have to re-explain what was installed or what’s needed.
what we handle
Replacements & Compatibility Solutions
We source exact-match or equivalent items for any product documented by Terentti, covering everything specified in your project from technical components to furnishings, equipment, and accessories.
When an item is discontinued, we identify and supply the closest compatible option from the original manufacturer to maintain continuity in both technical performance and aesthetics.
When an item is discontinued, we identify and supply the closest compatible option from the original manufacturer to maintain continuity in both technical performance and aesthetics.
Warranty, Technical & Project Support
We coordinate warranty claims directly with manufacturers for products supplied or documented by Terentti, tracking resolutions and keeping your team free from back-and-forth communication.
We also provide technical guidance for remodels and repairs, ensuring compatibility and preventing costly trial and error.
We also provide technical guidance for remodels and repairs, ensuring compatibility and preventing costly trial and error.
who is it for?
Hospitality & Property Operators
From luxury resorts to boutique hotels, Continuum keeps guest areas, back-of-house, and every operational detail aligned with brand standards. You get direct access to replacements, accurate documentation, and rapid-response options, minimizing downtime and protecting the guest experience.
Developers & Project Teams
Whether building in phases or managing multiple properties, we safeguard design intent and supply continuity throughout the project lifecycle. Every specification is documented from the start, ensuring each new phase launches with everything aligned and ready to install.
Designers & Architects
We protect the integrity of your work by ensuring future replacements match or complement original finishes, design elements, and specifications. Your design vision is preserved without guesswork, substitutions, or compromises over time.
Luxury Residential Owners
Your home benefits from seamless replacements, fast product support, and a structured record of every specification. You enjoy continuity in both style and performance, without the need to search, source, or explain twice.
start with terentti.
stay with terentti
Terentti Continuum keeps your property aligned with its original design intent, giving you long-term clarity, reliability, and peace of mind.
resort OWNERS & OPERATIONS TEAMS
You manage dozens of suppliers, layered approval processes, and tight renovation windows.
WE MAKE IT EASIER TO RUN YOUR PROPERTY.
By centralizing product data, stocking critical items near your location, and coordinating directly with brands, we help you reduce downtime, protect brand standards, and keep every detail guest-ready.
01
Property Audit & Specification Mapping
A Terentti specialist visits your property to review key areas, cataloging every item that should remain part of your brand standard, from fixtures and furnishings to equipment and accessories. We record brands, models, SKUs, finishes, and locations, room by room and zone by zone.
Beyond documentation, we identify any items that differ from the original specifications or brand standards, and recommend adjustments to bring them back in line with your property´s original design intent.
When requested, we perform a preventive condition assessment to flag elements approaching end-of-life, allowing you to budget and plan replacements before they impact operations.
Beyond documentation, we identify any items that differ from the original specifications or brand standards, and recommend adjustments to bring them back in line with your property´s original design intent.
When requested, we perform a preventive condition assessment to flag elements approaching end-of-life, allowing you to budget and plan replacements before they impact operations.
02
DASHBOARD ACCESS TO YOUR PROPERTY DATA
Your project data, always at your fingertips.
Through a secure, property-specific dashboard, every item is cataloged by room type or area, complete with photos, technical documents, purchase history, and exact specifications; eliminating guesswork and saving hours of searching through old e-mails.
Advanced filters allow you to sort by urgency, upcoming replacement dates, location within the property, stock status, brand, category, condition, or product type, giving you instant visibility to plan budgets, prioritize work, and prevent guest-impacting downtime before it happens.
Through a secure, property-specific dashboard, every item is cataloged by room type or area, complete with photos, technical documents, purchase history, and exact specifications; eliminating guesswork and saving hours of searching through old e-mails.
Advanced filters allow you to sort by urgency, upcoming replacement dates, location within the property, stock status, brand, category, condition, or product type, giving you instant visibility to plan budgets, prioritize work, and prevent guest-impacting downtime before it happens.
03
Replacement & Upgrade Requests
From your dashboard, you can request replacements and upgrades without back-and-forth emails or lost specifications:
Partial Replacement
Components like cartridges, aerators, furniture parts, or trim pieces
Full Replacement of the Same Product
If available from the manufacturer, sourced directly using your project specs.
Full Replacement with an Alternative
For discontinued items, we present two curated options: a compatible replacement from the same brand, and an equally high-quality alternative from another Terentti-represented brand in the same finish.
Planned Upgrades
Coordinated updates to improve performance or refresh aesthetics across rooms or entire zones.
Every request is backed by technical support and handled by a team that knows your property.
Partial Replacement
Components like cartridges, aerators, furniture parts, or trim pieces
Full Replacement of the Same Product
If available from the manufacturer, sourced directly using your project specs.
Full Replacement with an Alternative
For discontinued items, we present two curated options: a compatible replacement from the same brand, and an equally high-quality alternative from another Terentti-represented brand in the same finish.
Planned Upgrades
Coordinated updates to improve performance or refresh aesthetics across rooms or entire zones.
Every request is backed by technical support and handled by a team that knows your property.
04
Strategic Stock Planning & Storage
We help you prevent downtime by ensuring the right items are always within reach:
For Terentti-supplied projects
Predefined reserve stock stored near your property for immediate dispatch, replenished as items are used.
For other projects
We analyze your property, identify critical items worth holding locally, and advise on quantities, rotation, and storage conditions.
When needed, we also offer temporary storage for large items ahead of planned renovations, removing the logistical burden from your team.
For Terentti-supplied projects
Predefined reserve stock stored near your property for immediate dispatch, replenished as items are used.
For other projects
We analyze your property, identify critical items worth holding locally, and advise on quantities, rotation, and storage conditions.
When needed, we also offer temporary storage for large items ahead of planned renovations, removing the logistical burden from your team.
05
Rapid Fulfillment & Coordination
Once a request is approved, we manage every step:
Confirm availability and pricing.
Issue a clear, itemized invoice.
Fulfill from local reserve stock or coordinate direct shipping from the manufacturer.
Provide full tracking and delivery confirmation.
Manage warranty claims and technical support directly with the brand, so you only deal with one point of contact.
For complex or high-value installations, our white glove delivery service ensures products arrive in perfect condition, installed to spec.
Confirm availability and pricing.
Issue a clear, itemized invoice.
Fulfill from local reserve stock or coordinate direct shipping from the manufacturer.
Provide full tracking and delivery confirmation.
Manage warranty claims and technical support directly with the brand, so you only deal with one point of contact.
For complex or high-value installations, our white glove delivery service ensures products arrive in perfect condition, installed to spec.